ChatterCert membership costs $4.99/mo or $25/yr and includes all membership certifications: Infloww, FansMetric, CreatorHero, English Proficiency, and OF Chat Language. English Proficiency is also available standalone for $39, the Chatter Training track is sold separately at $49 and $69 per course, and agencies pay $99/mo flat for marketplace access.
One membership covers all membership certifications — OF Platform Basics, the three CRM platform credentials, English Proficiency and OF Chat Language — with live credential verification while active.
Certified in Infloww — Level 1 — Open for enrollment
Certified in FansMetric — Level 1 — Open for enrollment
Certified in CreatorHero — Level 1 — Open for enrollment
ChatterCert English Proficiency — Open now
ChatterCert OF Chat Language — Open for enrollment
2 exam attempts per certification included
Live credential pages, share links, and QR codes while active
Exams, attempts, and retakes
Every certification includes 2 exam attempts. A failed attempt starts a 7-day lockout, and a paid retake skips the wait.
2 attempts included
Each of the membership certifications comes with 2 exam attempts as part of your membership. Module quizzes are practice and can be retried freely.
7-day lockout
After a failed exam attempt, a 7-day lockout applies before your next included attempt. Use it to review — your weakest areas are shown after each attempt.
$24.99 retakes
Out of included attempts, or don’t want to wait? A paid retake ($24.99, one-time) starts a fresh attempt right away and bypasses the lockout.
Validity and cancellation, on a calendar
Canceling does not erase the earned date. Live status changes at the stated period end under the published validity rules. Here is how that plays out.
February 1, 2027 — you join
You start an annual membership. Your paid period runs through February 1, 2028.
March 2, 2027 — you pass
Your credential is issued with a permanent earned date and a live status of VALID.
June 10, 2027 — you cancel
Nothing changes yet. Your membership and live verification run to the end of the period you paid for.
February 1, 2028 — period ends
The live status changes to LAPSED. The page and earned date stay put — resubscribe later and the same credential returns to VALID, no re-exam required.
The rule in one line: a credential is VALID while your membership is active, or while a standalone purchase’s own 12 months verification window is running — whichever runs longer. Standalone windows apply to English Proficiency, Chatter Foundations, and Chatting Fundamentals, and they do not need a membership.
English Proficiency standalone — $39
The English Proficiency assessment is included with membership, or available standalone for $39 with 12 months of live verification.
What you get
The full CEFR-aligned written assessment, an A1–C2 level result, a live credential page, and 12 months of live verification — with 2 attempts included, then $24.99 per retake. One-time purchase, no subscription.
English Proficiency is already included in the $4.99/mo membership along with the other four certifications — usually the better deal if you want more than the English credential.
Built with a veteran chatting coach who trains agency teams. These are training courses sold one at a time, outside the certification membership.
The Chatter Training track (Chatter Foundations $49, Chatting Fundamentals $69) is a separate purchase-only path built with a veteran chatting coach — buy once, keep 12 months of live credential verification.
Chatter Foundations — $49
The complete beginner-to-employable path: what the job really is, how conversations work, and the habits that keep accounts safe.
The starting point for the track — no prerequisites. Buy once ($49 one-time); includes 12 months of live credential verification.
Agencies browse verified, certified candidates and post openings — every profile is backed by live credentials, not claims.
Platform and marketplace
$99/mo covers the whole agency: browse verified candidates, post openings, and run applications with your team. Unlimited team members, with no per-seat pricing.
Cancel anytime from Billing. Verification status is separate from billing.
Includes platform and marketplace access. Invite externally sourced candidates, sponsor 30 days of assessment access, and review their shared exam results in your agency dashboard.
Candidates control which agencies can see their results.
Certified chatters can publish a hiring profile and apply to agency openings — credentials attached, no client data exposed.
A hiring profile is listed only while your membership is active and you hold at least one valid credential. Lapse and the profile is hidden — not deleted — until you resubscribe.
Membership renews automatically — monthly or yearly, whichever you choose — until you cancel from your account. The agency marketplace subscription renews monthly the same way. Canceling stops future charges; access and live verification continue to the end of the period you already paid for. Training courses, the standalone English assessment, and exam retakes are one-time purchases.
Refund terms and full billing rules are published in our Terms of Service. If something goes wrong with a charge, contact support before disputing it — most issues are fixed quickly.
Pricing questions
How much does ChatterCert cost?
Membership is $4.99/mo or $25/yr and covers all membership certifications: Infloww, FansMetric, CreatorHero, English Proficiency, and OF Chat Language. English Proficiency is also available standalone for $39 with 12 months of live verification. The Chatter Training track is separate: Chatter Foundations is $49 and Chatting Fundamentals is $69, each bought once. Agencies pay $99/mo flat for marketplace access.
What happens to my certification if I cancel?
Canceling does not erase the earned date. Your credential page and its earned date stay put; the live status changes to lapsed at the stated period end under the published validity rules, and returns to valid if you resubscribe.
How long does a certification stay valid?
A credential shows VALID while your membership is active, or — for a standalone purchase (English Proficiency, Chatter Foundations, Chatting Fundamentals) — for the 12 months verification window that comes with it, whichever runs longer. Outside both, the live status reads LAPSED; the earned date is permanent and the same credential returns to VALID when you resubscribe.
Are FansMetric and CreatorHero included in the membership?
Yes. Both are part of the certification membership at no extra cost. Current availability — FansMetric: Open for enrollment. CreatorHero: Open for enrollment.
How do exam retakes and the lockout work?
Each certification includes 2 exam attempts. After a failed attempt there is a 7-day lockout before your next included attempt. A paid retake ($24.99) starts a fresh attempt right away without waiting out the lockout.
Can I take the English assessment without a membership?
Yes. The English Proficiency assessment is $39 standalone and includes 12 months of live credential verification and 2 attempts. After that, retakes are $24.99. It is CEFR-aligned (not CEFR certified).
Is the Chatter Training track included in the membership?
No. The training track is purchase-only and separate from the certification membership. Chatter Foundations ($49) comes first; Chatting Fundamentals ($69) requires the Chatter Foundations certification. Each purchase includes 12 months of live credential verification.
Do I need a membership to be listed in the marketplace?
Yes. A hiring profile is listed only while your membership is active and you hold at least one valid credential. If the membership lapses, the profile is hidden until you resubscribe — nothing is deleted, and it returns as soon as the membership is active again.
What does the marketplace cost an agency?
$99/mo, flat. One subscription covers the whole agency — unlimited team members, no per-seat pricing. Cancel anytime from Billing; verification status is separate from billing.
Start with the annual membership.
$25/yr for all membership certifications — about $2.08 a month. Cancel anytime; your earned dates are permanent.
Independent training and certification. No platform affiliation or job guarantee. Infloww is a trademark of its owner; FansMetric is a trademark of its owner; CreatorHero is a trademark of its owner. ChatterCert is independent and not affiliated with any of them.